ImageHub

Privacy Policy

Effective date:

This policy explains what ImageHub does with the content and information you send us. ImageHub is operated by QUEST LABS LIMITED. If anything here is unclear, write to support@imagehub.ai.

Images and prompts

ImageHub is not an offline editor. When you run a task, the images you upload and the prompts you write are sent to ImageHub servers, and on to the AI service providers required to complete that task. Those providers process the content on our instruction so that we can return your result.

Your content is used only to provide the service you asked for. We do not use your images or prompts to train models, and we do not sell them or share them for advertising.

How long content is kept

For tasks you run without signing in, the content you upload and the result we generate are deleted from our active systems within 24 hours of the task completing.

When you are signed in, images you upload and images ImageHub generates or processes for you are automatically saved to My assets. Items in My assets are kept until you permanently delete them or your account is deleted.

Deleting an item from My assets permanently deletes it. ImageHub does not provide a recycle bin, and deleted items cannot be restored.

Free accounts include 100 MiB of storage in My assets. Storage limits may differ between account plans. When My assets reaches its limit, you must permanently delete items before you can upload or generate more images.

When you delete your account, ImageHub immediately and permanently deletes your account and all data associated with it, including your items in My assets, Workspace content, task history, and account settings. Deleted accounts and data cannot be restored.

Account information

You do not need an account to use ImageHub's individual tool pages. If you sign in, we store the email address you sign in with, the sign-in method you used, and the session record that keeps you signed in. Signing in with Google means Google tells us your email address; it does not give us access to your Google account.

Technical information

Like any website, ImageHub receives technical information when you visit: your IP address, browser and device type, the pages you request, timestamps, and error details. We use it to serve the site, diagnose failures, and detect abuse such as automated scraping or attempts to overload the service.

We keep technical logs to run and secure the service. Those logs record events, not image content — the pictures themselves are not stored in them.

Cookies and local storage

ImageHub uses cookies and browser local storage for things the site needs in order to work: keeping you signed in, remembering which sign-in method you last used, holding a draft in the homepage workspace, and protecting the service against abuse. We do not use them to build an advertising profile of you.

Service providers

We rely on other companies to run ImageHub — AI model providers that carry out the image tasks, hosting and storage providers, and providers of authentication and abuse-prevention services. They may process your content or information only to perform their part of the service for us.

International processing

ImageHub is operated from Hong Kong, and the providers described above may operate in other countries. Your content and information may therefore be processed outside the country you are in.

Security

Traffic to and from ImageHub is encrypted in transit, access to stored content, including My assets, is restricted to what is needed to operate the service, and content from tasks run without signing in is removed on the schedule described above. No online service can promise perfect security, and we do not claim to.

Children

ImageHub is not intended for children. If you believe a child has sent us personal information, write to support@imagehub.ai and we will remove it.

Your requests

You can ask us what information we hold about you, ask for it to be corrected, or ask us to delete it, including your account. Send the request to support@imagehub.ai from the email address on the account so that we can identify you. Items in My assets can also be deleted by you directly.

Changes to this policy

If this policy changes we will publish the new version on this page and update the effective date above. Continuing to use ImageHub after a change means the updated policy applies to you.

Who operates ImageHub

QUEST LABS LIMITED
RM 1605 HO KING COMM CTR, 2-16 FA YUEN ST, MONG KOK, HONG KONG
support@imagehub.ai

My assets